Bloomerang Volunteer Knowledge Base

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Bloomerang Volunteer Knowledge Base

Managing Your Opportunity (Administrator)

Managing Your Opportunity (Administrator)

How do the folders in the Template Library work?

Public Page

What is the Public Page Toolbox?

What is in the Opportunity Page Descriptions Pop-up?

Change the Public Page Settings

How do I add an Image to my Public Page Description?

How do I turn on Preview Shifts for the Public Page?

What displays on the Shift Preview?

Can I search or filter Shift Preview cards?

Which Shifts will appear in the Preview on the Public Page?

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Form Questions

What does it mean to Auto-Tag a Role or Qualification?

How do I Auto-Tag Roles & Qualifications?

What answer types allow Multiple Sub Questions in my Opportunity?

Can multiple Roles & Qualifications be Auto-Tagged?

Staff

How do I edit Opportunity Staff information?

Opportunity Settings

How do I change the Opportunity Primary Manager?

Ready to Launch Checklist

Bloomerang Volunteer Permission Levels

What are the Opportunity Visibility Settings?

How to use Private and Public Roles/Shifts

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Roles

Role and Shift Settings: Default Staff Required and Signup Limits

How do I enable Shift Waitlisting?

What is Shift Waitlisting?

How do I assign a Role?

How do I create a Role?

What is an Opportunity Manager?

What is a Role Manager?

What is a Shift Supervisor?

What is a Checkin Administrator?

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Qualifications

What are Opportunity Qualifications?

Venues & Locations

Create Venues and Locations

Groups

What Is the Group Management Feature?

What is a Group Type?

What is a Group Member?

What is a Group Leader?

How do I get people into a Group?

How do I register a Group?

How do I Register / Create a Group?

What is Group Signup Visibility?

How do I remove people from a group?

How do I schedule a Group / add a Group to a Shift?

What is Group Splitting?

How Do I Edit Group Shift Totals?

How do I Clock In Group Members on a Shift?

How Do I track a Group Onsite?

How do I track the Group Attendance?

Can I pull a report on group activity?

How does Bloomerang Volunteer calculate the total amounts worked for Number-Based groups?

How does Bloomerang Volunteer calculate the total amounts worked for Account-Based groups?

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Availability

Collect Availability Information

Attendance Tracking

What is the Attendance Kiosk?

Can I Auto-Assign Hours Worked?

General Check-in/Check-out VS Shift Check-in/Check-out

Reports

What is the Opportunity Deep Level Sent Email Report?

What is the Opportunity Mid Level Sent Email Report?

Opportunity Level Reports

Languages & Translation

What is the Language Settings tab?

Where do I set the language options for my Opportunity?

How do I set the language for a new Opportunity?

Am I able to have an Opportunity in multiple languages?

How will staff choose what language to view an Opportunity in?

How do I delete a language from my Opportunity?

Am I able to filter staff lists by primary languages of Opportunity Staff?

Does the system automatically translate my Opportunity?

What happens if a volunteer’s preferred language is not one that has been included in the Opportunity?

How do I check the preferred language of Opportunity Staff?

Are the messages I send from the Staff List Translated?

Why are my Organization Qualifications and From Questions not displaying in the Opportunity Language Settings Tool?

Why does the Opportunity Waiver template not appear in the Language Settings?

How many languages can I add to an Opportunity?

I created an Opportunity in the wrong Primary Language. Can it be changed?

How do I translate my Formatted Page Description?

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Hours Worked / Service Time Tracking

What happens if I change my Auto-Assign Hours Worked settings?

Tags

Can I Auto-AssignTags to Users?

Email Templates

How do I create an Email Template?

Automatic Opportunity Invitation/Welcome Messages

How do I edit the details of a Template?

Can I edit an email without updating the existing Email Template?

How do I find an Email Template?

How do I insert a Template into an Email?

How do I edit or delete an Email Template?

What is an Email Template?

Can I edit Templates in the Library?

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Personalization Fields

Can I use Personalization Fields in Templates?

How do I add Hours Worked into a message?

Can I preview Personalization Fields before sending?

How do I create emails with Personalization Fields?

What are Personalization Fields?

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Email Communications

Where can I see bounce rates on my Sent Messages?

What are Special Links?

Can I delete Email Templates from the library?

What is the Template Library?

Can I create my own Special Links?

Can I save a template with Special Links?

Can I send messages from within the Library?

How do I see the Messages that have been sent?

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