Bloomerang Volunteer Knowledge Base

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Bloomerang Volunteer Knowledge Base

Managing Your Opportunity (Administrator)

Managing Your Opportunity (Administrator)

How do the folders in the Template Library work?

Public Page

What is the Public Page Toolbox?

What is in the Opportunity Page Descriptions Pop-up?

Change the Public Page Settings

How do I add an Image to my Public Page Description?

How do I turn on Preview Shifts for the Public Page?

What displays on the Shift Preview?

Can I search or filter Shift Preview cards?

Which Shifts will appear in the Preview on the Public Page?

Highlight Top Volunteers within an Opportunity with a Leaderboard

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Form Questions

What does it mean to Auto-Tag a Role or Qualification?

How do I Auto-Tag Roles & Qualifications?

What answer types allow Multiple Sub Questions in my Opportunity?

Can multiple Roles & Qualifications be Auto-Tagged?

Volunteers

How do I edit Opportunity Volunteer information?

Disable Volunteer Notifications for Hours Worked

Opportunity Settings

What are the Opportunity Visibility Settings?

How do I change the Opportunity Primary Manager?

Ready to Launch Checklist

Bloomerang Volunteer Permission Levels

How to use Private and Public Roles/Shifts

Enable and Manage Opportunity and Shift Notifications

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Roles

How do I assign a Role?

How do I enable Shift Waitlisting?

Role and Shift Settings: Default Volunteers Required and Signup Limits

What is Shift Waitlisting?

How do I create a Role?

What is an Opportunity Manager?

What is a Role Manager?

What is a Shift Supervisor?

What is a Checkin Administrator?

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Qualifications

What are Opportunity Qualifications?

Venues & Locations

Create Venues and Locations

Groups

What Is the Group Management Feature?

What is a Group Type?

What is a Group Member?

What is a Group Leader?

How do I get people into a Group?

How do I register a Group?

How do I Register / Create a Group?

What is Group Signup Visibility?

How do I remove people from a group?

How do I schedule a Group / add a Group to a Shift?

What is Group Splitting?

How Do I Edit Group Shift Totals?

How do I Check In Group Members on a Shift?

How Do I track a Group Onsite?

How do I track the Group Attendance?

Can I pull a report on group activity?

How does Bloomerang Volunteer calculate the total amounts worked for Number-Based groups?

How does Bloomerang Volunteer calculate the total amounts worked for Account-Based groups?

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Availability

Collect Availability Information

Attendance Tracking

Can I Auto-Assign Hours Worked?

Self Check-In and Check-Out on the Attendance Kiosk

General Check-in/Check-out vs. Shift Check-in/Check-out

Share the Attendance Kiosk QR Code or Link

Restrict Volunteers from Entering Hours Worked

Track Volunteer Check-in and Check-out Location

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Reports

What is the Opportunity Mid Level Sent Email Report?

What is the Opportunity Deep Level Sent Email Report?

Opportunity-Level Reports

Download Value of Hours Worked Reports (for an Opportunity)

Download Contributions Reports (for an Opportunity)

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Languages & Translation

What is the Language Settings tab?

Where do I set the language options for my Opportunity?

How do I set the language for a new Opportunity?

Am I able to have an Opportunity in multiple languages?

How will volunteers choose what language to view an Opportunity in?

How do I delete a language from my Opportunity?

Can I filter volunteer lists by primary languages of Opportunity Volunteers?

Does the system automatically translate my Opportunity?

What happens if a volunteer’s preferred language is not one that has been included in the Opportunity?

How do I check the preferred language of Opportunity Volunteers?

Are the messages I send from the Volunteer List Translated?

Why are my Organization Qualifications and From Questions not displaying in the Opportunity Language Settings Tool?

Why does the Opportunity Waiver template not appear in the Language Settings?

How many languages can I add to an Opportunity?

I created an Opportunity in the wrong Primary Language. Can it be changed?

How do I translate my Formatted Page Description?

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Hours Worked / Service Time Tracking

What happens if I change my Auto-Assign Hours Worked settings?

Tags

Can I Auto-AssignTags to Users?

Email Templates

How do I edit or delete an Email Template?

Automatic Opportunity Invitation/Welcome Messages

How do I edit the details of a Template?

Can I edit Templates in the Library?

Create an Email Templates

What is an Email Template?

How do I insert a Template into an Email?

How do I find an Email Template?

Can I edit an email without updating the existing Email Template?

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Personalization Fields

How do I create emails with Personalization Fields?

What are Personalization Fields?

How do I add Hours Worked into a message?

Can I use Personalization Fields in Templates?

Can I preview Personalization Fields before sending?

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Email Communications

Can I send messages from within the Library?

Can I delete Email Templates from the library?

Can I save a template with Special Links?

Can I create my own Special Links?

What are Special Links?

How do I see the Messages that have been sent?

Where can I see bounce rates on my Sent Messages?

Manage Templates in the Template Library

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