Knowledge Base
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Managing Your Schedule (Administrator)
Getting Started as a Staff/Volunteer
Contact Manager
Account Settings
Mobile App Overview
Shifts
Opportunities
Groups
Availability
Hours Worked
Organization
Form Questions
Qualifications
Roles
Alerts & Notifications
Tags
Getting Started as an Administrator
Account Settings
Tags
Communications
Shift Supervisor
Check-In Administrator
Managing Your Organization (Administrator)
Public Page
Staff & Volunteers
Form Questions
Opportunities
Languages & Translation
Integrations
Organization Qualifications
Reports
Signup Workflow / Recruitment
Tags
Email Templates
Personalization Fields
Email Communications
Managing Your Opportunity (Administrator)
Public Page
Form Questions
Signup Workflow / Recruitment
Staff
Opportunity Settings
Roles
Qualifications
Venues & Locations
Groups
Availability
Attendance Tracking
Reports
Languages & Translation
Hours Worked / Service Time Tracking
Tags
Email Templates
Personalization Fields
Email Communications
Managing Your Schedule (Administrator)
Understanding the Schedule
Shifts
Draft Shifts
Rostering
Shift Signup
Confirmations & Reminders
Using the Mobile App (Administrator)
Administrator Overview
Groups
Back to home
Knowledge Base
Managing Your Schedule (Administrator)
Getting Started as a Staff/Volunteer
Contact Manager
Account Settings
Mobile App Overview
Shifts
Opportunities
Groups
Availability
Hours Worked
Organization
Form Questions
Qualifications
Roles
Alerts & Notifications
Tags
Getting Started as an Administrator
Account Settings
Tags
Communications
Shift Supervisor
Check-In Administrator
Managing Your Organization (Administrator)
Public Page
Staff & Volunteers
Form Questions
Opportunities
Languages & Translation
Integrations
Organization Qualifications
Reports
Signup Workflow / Recruitment
Tags
Email Templates
Personalization Fields
Email Communications
Managing Your Opportunity (Administrator)
Public Page
Form Questions
Signup Workflow / Recruitment
Staff
Opportunity Settings
Roles
Qualifications
Venues & Locations
Groups
Availability
Attendance Tracking
Reports
Languages & Translation
Hours Worked / Service Time Tracking
Tags
Email Templates
Personalization Fields
Email Communications
Managing Your Schedule (Administrator)
Understanding the Schedule
Shifts
Draft Shifts
Rostering
Shift Signup
Confirmations & Reminders
Using the Mobile App (Administrator)
Administrator Overview
Groups
Managing Your Schedule (Administrator)
Understanding the Schedule
Why do I see two types of Shift Conflicts for a user?
How do I change the date-range setting for my Schedule?
Why are some dates red on the Calendar views?
Why are my Schedule views blank?
What is the Schedule Tab?
What is the Scheduled Roles view?
What is the Scheduled Shifts view?
What is the Scheduled Staff view?
What is the Calendar view?
Best Practices When Using Calendar Views
How do I filter in the Schedule?
See more
Shifts
Why am I not seeing Past Shifts on my Schedule?
How can I archive Past Shifts?
How do I view All Shifts on the Schedule?
How do I view a custom date range of Shifts?
What are the different types of Shift Waitlisting?
Can Staff/Volunteers see Shift Tags?
How do I Tag a Shift?
How do I create and edit a Shift?
See more
Draft Shifts
How to Set Default Shift State?
Can users see Draft Shifts They are Scheduled In?
Can I filter by Shift State?
Can Shift State be changed in bulk?
Rostering
How do I manually schedule Staff/Volunteers?
How do I move users from Waitlist to Scheduled?
What is the Roster Mode™?
How does RosterMode™ Work?
Why Roster from the Staff Tab?
Why Roster from the Schedule Tab?
What are the Schedule Rostering Conflicts?
What are Staff-based Rostering Filters?
What are the Staff Rostering Conflicts?
What are the Shift-based Rostering Filters?
See more
Shift Signup
Can a Shift be Waitlist only?
How do I send out the Shift Selection Link from the Opportunity?
Confirmations & Reminders
Sending Shift Confirmation Requests
What is Schedule/Shift confirmation?
Sending Schedule reminders to your Staff
Shift Confirmation: Making sure your Volunteers can make it to their Shifts
