Opportunity-Level Reports

In the settings for an opportunity, view a list of downloadable reports that help you gauge your team's performance, keep your operations organized, and better manage your opportunity before and after it happens.

In this article:

• View and Download Reports
• Individual Reports
• Communication Reports
• Schedule Reports
• Hours Worked Within Opportunity Reports
• Hours Worked By Volunteer Reports
• Hours Worked by Group Reports
• Hours Worked by Opportunity Reports
• Hours Worked by Venues Reports
• Hours Worked by Tags Reports
• Contributions Reports
• Tags Reports

View and Download Reports

To view a list of opportunity-level reports and to download reports:

1. Go to the opportunity.
2. Click Reports & Imports .
3. To download a report, click Download.
   A .CSV file downloads to your computer.

Individual Reports

Form Question Responses

If you had your volunteers fill out a form before applying to your opportunity, you can see all of the responses to the Form Questions here and you can see who answered them. You can use this to keep track of the entire Volunteer list's registration information in one place.

Printable Package

You can email yourself a PDF package that covers all Volunteers and Shifts. It is broken down per Volunteer and contains a list of all their scheduled Shifts. If you need a lower level look at the Schedule, this report will give you exactly that.

General Availability by Volunteer

This mid-level report includes all Volunteer Availability, broken down by the days of the week. If Volunteers have filled in their Availability, the report will display two rows for each individual, depicting their Available and Unavailable time blocks. If Volunteers have not filled in their Availability, the report will display one row for each individual and there will be no data populated.

Communications

Mobile App Broadcasts Report

This report is a history of all of the communications sent through the mobile app Broadcast feature.

Schedule

Use these reports to track Volunteer efforts and manage scheduling issues for an opportunity. 

Schedule reports include both Draft and Published Shifts. If there are multiple Volunteers scheduled for the same Shift, the Volunteers appear alphabetically by first name within that Shift.

Opportunity Schedule by Date

This report shows Volunteers and their Shift times for each day within that opportunity. Schedules are organized by Day (default), Day and Role, or Day and Venue.

Declined Shift Report

This report provides a list of all Declined Shifts and the reason provided by Volunteers. It also includes a status to show whether or not Volunteers have been removed from their Declined Shifts.

Schedule Gap Report

This report provides visibility into scheduling gaps so you can make more timely and informed decisions about Volunteer coverage. The report organizes each Scheduled Role by the total Volunteers Required. Roles that are required but still unscheduled (gaps) appear in the report but have blank Volunteer information. 

Hours Worked Within Opportunity

Hours Worked Within Opportunity (High-Level Summary Report)

This report shows the total number of hours worked, in decimal hours, in this opportunity. Before you download the report, select the time range for data: Total (all time), year, month, week, or day. 

Values of Hours Worked Within Opportunity  (High-Level Summary Report)

This report shows the total value of hours worked within this opportunity. Before you download the report, select the time range for data: Total (all time), year, month, week, or day. 

Hours Worked Within Opportunity (Mid-Level Summary Report)

This report shows the total hours worked for each volunteer in this opportunity. It also shows the total number of entries (time contributions) for each volunteer in this opportunity.

Hours Worked By Volunteer

Hours Worked by Volunteer (High-Level Summary Report)

This high-level report includes the total accumulated Hours by each individual Volunteer. Customize how you want the report columns to display the accumulated data: by Total, Total by Day, Total by Week, Total by Month, or Total by Year.

Value of Hours Worked by Volunteer (High-Level Summary Report)

This high-level report includes the monetary value of the total hours accumulated by each individual Volunteer. Customize how you want the report columns to display the accumulated data: by Total, Total by Day, Total by Week, Total by Month, or Total by Year.

Hours Worked by Volunteer (Mid-Level Report)

This mid-level report breaks down the total accumulated Hours by each individual Volunteer, and outlines the total amount of Entries, the Entry Style (ie. Shift Check-in, General Check-in, Hours/Minutes vs Start/End Time, etc) and the total hours per Entry Style.

Hours Worked by Volunteer (Deep-Level Logs)

This is a master Log that breaks down each Hours Worked entry by individual Volunteer and gives an overview of all the activity. The report outlines the total hours per entry, Entry Style (Number vs Start/End Time), Check-in Type (Shift vs. General), and who it was actioned by.

General Check-in/out by Volunteer (Deep-Level Logs)

This Log includes timestamps of General Check-in activity only (it does not include Shift Check-in/out Activity). The Log reports who took the action, and calculates the total hours between the first and last Check-in.

Shift Check-in/out by Volunteer (Deep-Level Logs)

This Log includes timestamps of Shift Check-in activity only (it does not include General Check-in/out Activity). The Log reports who took the action, and calculates the total hours between the first and last Check-in against a Shift.

Hours Worked by Group

Hours Worked By Groups (High-Level Summary Report)

This high-level report includes the monetary value of the total hours accumulated by each Group. Customize how you want the report columns to display the accumulated data: by Total, Total by Day, Total by Week, Total by Month, or Total by Year.

Hours Worked By Groups (Mid-Level Report)

This mid-level report breaks down the total accumulated Hours by each Group, and outlines the total amount of Entries, the Entry Style (ie. Shift Check-in, General Check-in, Hours/Minutes vs Start/End Time, etc) and the total hours per Entry Style.

Hours Worked by Opportunity

Hours Worked by Opportunity (High-Level Summary Report)

This report shows the total number of hours worked, in decimal hours, in this opportunity. Before you download the report, select the time range for data: Total (all time), year, month, week, or day. 

Hours Worked by Opportunity (Mid-Level Summary Report)

This report shows the total hours worked for each volunteer in this opportunity. It also shows the total number of entries (time contributions) for each volunteer in this opportunity.

Hours Worked by Venues

Hours Worked By Venues (High-Level Summary Report)

This report shows the total number of hours worked at each venue. Before you download the report, you can select one of these options: Total, Total by Year, Total by Month, Total by Week, or Total by Day.

Hours Worked By Venues (Mid-Level Report)

This report shows how many times each volunteer worked at each venue, how many hours each volunteer contributed at each venue, and check-in information

Hours Worked by Tags

Hours Worked By Tags (High-Level Summary Report)

This report shows the total number of work hours associated with a certain tag. Before you download the report, you can select one of these options: Total, Total by Year, Total by Month, Total by Week, or Total by Day.

Hours Worked By Tags (Mid-Level Report)

For each tag, this report shows how many times each volunteer worked, how many hours each volunteer contributed, and check-in information.

Contributions

Total Contributions (High-Level Summary Report)

The report includes the total number of contributions for an opportunity, grouped by the selected time period: Total (lifetime), year, month, week, or day. Use this report to understand how often your volunteers give their time.

First-Time Contributions (High-Level Summary Report)

This report includes the total number of first-time contributions for an opportunity, grouped by the selected time period: Total (lifetime), year, month, week, or day. Use this report to measure your recruitment efforts.

Average Contributions (High-Level Summary Report)

This report includes the average contribution time (in decimal hours) for an opportunity, grouped by the selected time period: Total (lifetime), year, month, week, or day. Use this report to understand how long volunteers stay when they show up to work. 

Tags

Related

Organization-Level Reports