In the settings for an opportunity, view a list of downloadable reports that help you gauge your team's performance, keep your operations organized, and better manage your opportunity before and after it happens.
In this article:
- View and Download Reports
- Individual Reports
- Communication Reports
- Schedule Reports
- Hours Worked Within Opportunity Reports
- Hours Worked By Volunteer Reports
- Hours Worked by Group Reports
- Hours Worked by Opportunity Reports
- Hours Worked by Venues Reports
- Hours Worked by Tags Reports
View and Download Reports
To view a list of opportunity-level reports and to download reports:
- Go to the opportunity.
- Click Reports & Imports .
- To download a report, click Download.
A .CSV file downloads to your computer.
Individual Reports
Form Question Responses
If you had your volunteers fill out a form before applying to your opportunity, you can see all of the responses to the Form Questions here and you can see who answered them. You can use this to keep track of the entire Volunteer list's registration information in one place.
Printable Package
You can email yourself a PDF package that covers all Volunteers and Shifts. It is broken down per Volunteer and contains a list of all their scheduled Shifts. If you need a lower level look at the Schedule, this report will give you exactly that.
General Availability by Volunteer
This mid-level report includes all Volunteer Availability, broken down by the days of the week. If Volunteers have filled in their Availability, the report will display two rows for each individual, depicting their Available and Unavailable time blocks. If Volunteers have not filled in their Availability, the report will display one row for each individual and there will be no data populated.
Communications
Mobile App Broadcasts Report
This report is a history of all of the communications sent through the mobile app Broadcast feature.
Sent Email Communications (Mid-Level Report)
This mid-level report includes all of the sent email messages and includes the total Volunteers it was sent to, the Total messages Delivered, and the total messages that Bounced.
Sent Email Communications (Deep-Level Logs)
This log breaks down sent email messages by each receiver and indicates the Delivery Status for tracking Bounces.
Schedule
Declined Shift Report
This report provides a list of all Declined Shifts and the reason provided by Volunteers. It also includes a status to show whether or not Volunteers have been removed from their Declined Shifts.
Schedule Gap Report
This report provides visibility into Scheduling gaps. The report breaks down each Scheduled Role by the total Volunteers Required. Volunteers that are still not scheduled and are required show as an empty unpopulated row.
Hours Worked Within Opportunity
Hours Worked Within Opportunity (High-Level Summary Report)
This report shows the total number of hours worked, in decimal hours, in this opportunity. Before you download the report, select the time range for data: Total (all time), year, month, week, or day.
Values of Hours Worked Within Opportunity (High-Level Summary Report)
This report shows the total value of hours worked within this opportunity. Before you download the report, select the time range for data: Total (all time), year, month, week, or day.
Hours Worked Within Opportunity (Mid-Level Summary Report)
This report shows the total hours worked for each volunteer in this opportunity. It also shows the total number of entries (time contributions) for each volunteer in this opportunity.
Hours Worked By Volunteer
Hours Worked by Volunteer (High-Level Summary Report)
This high-level report includes the total accumulated Hours by each individual Volunteer. Customize how you want the report columns to display the accumulated data: by Total, Total by Day, Total by Week, Total by Month, or Total by Year.
Value of Hours Worked by Volunteer (High-Level Summary Report)
This high-level report includes the monetary value of the total hours accumulated by each individual Volunteer. Customize how you want the report columns to display the accumulated data: by Total, Total by Day, Total by Week, Total by Month, or Total by Year.
Hours Worked by Volunteer (Mid-Level Report)
This mid-level report breaks down the total accumulated Hours by each individual Volunteer, and outlines the total amount of Entries, the Entry Style (ie. Shift Check-in, General Check-in, Hours/Minutes vs Start/End Time, etc) and the total hours per Entry Style.
Hours Worked by Volunteer (Deep-Level Logs)
This is a master Log that breaks down each Hours Worked entry by individual Volunteer and gives an overview of all the activity. The report outlines the total hours per entry, Entry Style (Number vs Start/End Time), Check-in Type (Shift vs. General), and who it was actioned by.
General Check-in/out by Volunteer (Deep-Level Logs)
This Log includes timestamps of General Check-in activity only (it does not include Shift Check-in/out Activity). The Log reports who took the action, and calculates the total hours between the first and last Check-in.
Shift Check-in/out by Volunteer (Deep-Level Logs)
This Log includes timestamps of Shift Check-in activity only (it does not include General Check-in/out Activity). The Log reports who took the action, and calculates the total hours between the first and last Check-in against a Shift.
Hours Worked by Group
Hours Worked By Groups (High-Level Summary Report)
This high-level report includes the monetary value of the total hours accumulated by each Group. Customize how you want the report columns to display the accumulated data: by Total, Total by Day, Total by Week, Total by Month, or Total by Year.
Hours Worked By Groups (Mid-Level Report)
This mid-level report breaks down the total accumulated Hours by each Group, and outlines the total amount of Entries, the Entry Style (ie. Shift Check-in, General Check-in, Hours/Minutes vs Start/End Time, etc) and the total hours per Entry Style.
Hours Worked by Opportunity
Hours Worked by Opportunity (High-Level Summary Report)
This report shows the total number of hours worked, in decimal hours, in this opportunity. Before you download the report, select the time range for data: Total (all time), year, month, week, or day.
Hours Worked by Opportunity (Mid-Level Summary Report)
This report shows the total hours worked for each volunteer in this opportunity. It also shows the total number of entries (time contributions) for each volunteer in this opportunity.
Hours Worked by Venues
Hours Worked By Venues (High-Level Summary Report)
This report shows the total number of hours worked at each venue. Before you download the report, you can select one of these options: Total, Total by Year, Total by Month, Total by Week, or Total by Day.
Hours Worked By Venues (Mid-Level Report)
This report shows how many times each volunteer worked at each venue, how many hours each volunteer contributed at each venue, and check-in information
Hours Worked by Tags
Hours Worked By Tags (High-Level Summary Report)
This report shows the total number of work hours associated with a certain tag. Before you download the report, you can select one of these options: Total, Total by Year, Total by Month, Total by Week, or Total by Day.
Hours Worked By Tags (Mid-Level Report)
For each tag, this report shows how many times each volunteer worked, how many hours each volunteer contributed, and check-in information.
Contributions
Total Contributions (High-Level Summary Report)
The report includes the total number of contributions for an opportunity, grouped by the selected time period: Total (lifetime), year, month, week, or day. Use this report to understand how often your volunteers give their time.
First-Time Contributions (High-Level Summary Report)
This report includes the total number of first-time contributions for an opportunity, grouped by the selected time period: Total (lifetime), year, month, week, or day. Use this report to measure your recruitment efforts.
Average Contributions (High-Level Summary Report)
This report includes the average contribution time (in decimal hours) for an opportunity, grouped by the selected time period: Total (lifetime), year, month, week, or day. Use this report to understand how long volunteers stay when they show up to work.
Tags
Tag Assignments (High-Level Summary Report)
This high-level report includes the total amount of Category Tags assigned to Volunteers, Opportunities, and Shifts
Volunteers with Tags (Mid-Level Report)
Opportunities with Tags (Mid-Level Report)
Shifts with Tags (Mid-Level Report)