Enable and Manage Opportunity and Shift Notifications

To help keep managers informed, notify them when volunteers take action on a shift or opportunity. You can enable email and bell notifications. You can also send shift notifications to an email address not associated with a Bloomerang Volunteer account. 

In this article:

• Bell Notifications
• Notification Methods
• Notification Categories
• Manage Shift and Opportunity Notifications
• Manage Custom Notifications

Notification Methods

Bell notifications appear in Bloomerang Volunteer in the main navigation bar, and are available everywhere. Click the bell to view notifications. 

Email notifications send from Bloomerang Volunteer to managers.

Notification Categories

You can turn on shift notifications, opportunity notifications, and custom notifications.

Shift Notifications

Send a notification to opportunity managers when volunteers take an action on a shift within that opportunity:

• Signup — Sign up for shifts
• Join Waitlist — Join the waitlist for shifts
• Confirm — Confirm that they plan to attend their upcoming shifts
• Decline — Decline attendance for their upcoming shifts
• Remove — Remove themselves from their scheduled shifts

Managers receive just one notification (bell, email, or both) each time a volunteer completes the shift signup workflow. For example, if a volunteer has multiple shifts in their cart, managers receive just one notification. The notification includes details for all shifts in the cart.

Shift and waitlist notifications are separate. If a volunteer has both sign-up shifts and waitlisted shifts in their cart, managers receive one notification for the sign-up shifts and one notification for the waitlisted shifts.

Opportunity Notifications

Send a notification to opportunity managers, organization managers, or both when volunteers:

• Sign Up — Sign up for the opportunity
• Remove — Remove themselves from the opportunity

Custom notifications do not apply to shift and waitlist signups.

Custom Notifications

Send an email to an email address not associated with a Bloomerang Volunteer account when volunteers take these actions: 

• Sign Up — Sign up for the opportunity
• Remove — Remove themselves from the opportunity

Manage Shift and Opportunity Notifications

With Shift and Opportunity notifications, you can choose to send an email notification, a bell notification in Bloomerang Volunteer, or both when a volunteer takes action on the shift or opportunity.

To set up or change shift or opportunity notifications:

1. Select My Opportunities.
2. Click an opportunity.
3. Click General Settings, Notifications & Permissions.
4. Click Notification Settings.
5. In the Shift Notifications or Opportunity Notifications section, turn notifications on or off.

Manage Custom Notifications

Notify an email address not associated with a Bloomerang Volunteer account when volunteers take specific actions. 

For example, you can send an email to a distribution list that includes a group of employees like main-office-staff@example.org or to an email address that is monitored but not tied to a specific person like info@example.org. 

You can set up custom email notifications when volunteers take the following actions:

• Sign Up — Sign up for the opportunity
• Remove — Remove themselves from the opportunity

To notify an email address not associated with a Bloomerang Volunteer manager account:

1. Select My Opportunities.
2. Click an opportunity.
3. Click General Settings, Notifications & Permissions.
4. Click Notification Settings.
5. In the Custom Notification section, enter the email address to send notifications.
6. Click Save.
7. Turn on either or both notifications.
   

Related

• Enable and Manage Organization Notifications