Knowledge Base
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Getting Started as a Staff/Volunteer
Getting Started as a Staff/Volunteer
Contact Manager
Account Settings
Mobile App Overview
Shifts
Opportunities
Groups
Availability
Form Questions
Qualifications
Roles
Getting Started as an Administrator
Account Settings
Managing Your Organization (Administrator)
Public Page
Staff & Volunteers
Form Questions
Opportunities
Languages & Translation
Integrations
Organization Qualifications
Reports
Signup Workflow / Recruitment
Managing Your Opportunity (Administrator)
Public Page
Form Questions
Signup Workflow / Recruitment
Staff
Opportunity Settings
Roles
Qualifications
Venues & Locations
Groups
Availability
Attendance Tracking
Reports
Languages & Translation
Managing Your Schedule (Administrator)
Understanding the Schedule
Shifts
Draft Shifts
Rostering
Shift Signup
Confirmations & Reminders
Using the Mobile App (Administrator)
Administrator Overview
Groups
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Knowledge Base
Getting Started as a Staff/Volunteer
Getting Started as a Staff/Volunteer
Contact Manager
Account Settings
Mobile App Overview
Shifts
Opportunities
Groups
Availability
Form Questions
Qualifications
Roles
Getting Started as an Administrator
Account Settings
Managing Your Organization (Administrator)
Public Page
Staff & Volunteers
Form Questions
Opportunities
Languages & Translation
Integrations
Organization Qualifications
Reports
Signup Workflow / Recruitment
Managing Your Opportunity (Administrator)
Public Page
Form Questions
Signup Workflow / Recruitment
Staff
Opportunity Settings
Roles
Qualifications
Venues & Locations
Groups
Availability
Attendance Tracking
Reports
Languages & Translation
Managing Your Schedule (Administrator)
Understanding the Schedule
Shifts
Draft Shifts
Rostering
Shift Signup
Confirmations & Reminders
Using the Mobile App (Administrator)
Administrator Overview
Groups
Getting Started as a Staff/Volunteer
Everything you need to know about getting set up as a Staff or Volunteer in the InitLive System!
Contact Manager
How do I contact the Organization Manager?
How do I contact the event manager?
InitLive Chatbot
Account Settings
Why is my Account information already filled in?
How do I claim my Account?
How do I tell if I already have an Account?
How do I set my Preferred Language?
How do I upload a Profile Photo?
How do I edit my Profile?
How do I log in to InitLive?
How do I contact InitLive?
How do I create an Account?
How do I delete my account?
Why Can’t I see my preferred language?
How do I reset my password?
Formatting your Phone Number
Managing your profile
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Mobile App Overview
How do I see other people in a Shift?
How do I block notifications for the Mobile App?
How do I edit Shift Reminders?
How do I edit my Profile on the Mobile App?
How do I create an account on the Mobile App?
Mobile Training for Staff/Volunteers
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Shifts
How do I Setup Google Calendar Sync?
How do I see my Schedule?/Booked Shifts?
What is the Preview Available Shifts on the Opportunity Public Page?
How do I filter/unfilter my Shifts when signing up?
What Timezone is the Shift Scheduled in?
Why aren't there any Shifts to pick right now?
How can I tell when a Shift is over?
Where can I go to see my future and upcoming Shifts?
Where can I go to see my Past Shifts?
Why can't I remove myself from a Shift?
How do I see the Shifts that are assigned to me?
How do I change the Shift I am Scheduled in?
What are Shift Conflicts?
Is there a limit to how many Shifts I can sign up for?
What is a Shift?
How do I signup for Shifts/Pick a Shift?
How to remove yourself from Shifts, Events?
How do I confirm my Shifts?
Can I change my answer if I confirm/decline a Shift?
How to sign up for more Shifts on the Mobile App?
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Opportunities
What Timezone is the Shift Scheduled in?
Where can I go to see Past Opportunities?
How can I tell when an Opportunity is over?
Why can't I remove myself from the Opportunity?
How do I search for new Opportunities?
Is there a Limit to the number of Opportunities I can signup to?
What is the Opportunity Page?
What does it mean when the Opportunity is marked as "Open"?
What does it mean when the Opportunity is marked as Full?
What does it mean when the Opportunity is marked as "Closed"?
Why can't I access/get into an Opportunity?
How do I remove myself from an Opportunity?
How do I join an Opportunity?
How do I get to the Opportunity Sign Up Page?
Do I have to register with InitLive in order to work?
Signup Opportunities
Edit Signup
My Opportunity Overview
What Is the "My Overview" tab?
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Groups
What is a Group?
How do I join a group?
How do I register a Group?
How do I sign up my Group to a Shift?
How do I remove myself from a Group?
How do I Clock-in my Group?
How do I Check-in my Group?
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Availability
What if I am Unavailable for my Shifts?
What is an Availability Conflict?
General Availability
Form Questions
What is a Form?
Qualifications
How do I edit the Qualifications I am in?
How do I remove myself from a Qualification?
Is there a limit to the number of Qualifications I can Signup to?
How do I signup to a Qualification?
What is a Qualification?
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Roles
How do I edit the Roles I am in?
What is a Scheduled Role?
Is there a limit to the number of Roles I can Signup to?
How do I signup to a Role?
What is a Role?
See more