Knowledge Base
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Getting Started as a Staff/Volunteer
Getting Started as a Staff/Volunteer
Contact Manager
Account Settings
Mobile App Overview
Shifts
Opportunities
Groups
Availability
Hours Worked
Organization
Form Questions
Qualifications
Roles
Alerts & Notifications
Tags
Getting Started as an Administrator
Account Settings
Tags
Communications
Managing Your Organization (Administrator)
Public Page
Staff & Volunteers
Form Questions
Opportunities
Languages & Translation
Integrations
Organization Qualifications
Reports
Signup Workflow / Recruitment
Tags
Managing Your Opportunity (Administrator)
Public Page
Form Questions
Signup Workflow / Recruitment
Staff
Opportunity Settings
Roles
Qualifications
Venues & Locations
Groups
Availability
Attendance Tracking
Reports
Languages & Translation
Tags
Managing Your Schedule (Administrator)
Understanding the Schedule
Shifts
Draft Shifts
Rostering
Shift Signup
Confirmations & Reminders
Using the Mobile App (Administrator)
Administrator Overview
Groups
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Knowledge Base
Getting Started as a Staff/Volunteer
Getting Started as a Staff/Volunteer
Contact Manager
Account Settings
Mobile App Overview
Shifts
Opportunities
Groups
Availability
Hours Worked
Organization
Form Questions
Qualifications
Roles
Alerts & Notifications
Tags
Getting Started as an Administrator
Account Settings
Tags
Communications
Managing Your Organization (Administrator)
Public Page
Staff & Volunteers
Form Questions
Opportunities
Languages & Translation
Integrations
Organization Qualifications
Reports
Signup Workflow / Recruitment
Tags
Managing Your Opportunity (Administrator)
Public Page
Form Questions
Signup Workflow / Recruitment
Staff
Opportunity Settings
Roles
Qualifications
Venues & Locations
Groups
Availability
Attendance Tracking
Reports
Languages & Translation
Tags
Managing Your Schedule (Administrator)
Understanding the Schedule
Shifts
Draft Shifts
Rostering
Shift Signup
Confirmations & Reminders
Using the Mobile App (Administrator)
Administrator Overview
Groups
Getting Started as a Staff/Volunteer
Everything you need to know about getting set up as a Staff or Volunteer in the InitLive System!
Contact Manager
How do I contact the Organization Manager?
How do I contact the Opportunity Manager?
InitLive Chatbot
Account Settings
How do I create an Account?
How do I set my Preferred Language?
How do I log in to InitLive?
Why is my Account information already filled in?
How do I claim my Account?
How do I tell if I already have an Account?
How do I upload a Profile Photo?
How do I edit my Profile?
How do I contact InitLive?
How do I delete my account?
How do I change my language?
Why Can’t I see my preferred language?
How do I reset my password?
Formatting your Phone Number
Managing your Profile
See more
Mobile App Overview
How do I see My Hours Worked on the Mobile App?
How do I sign up for more Opportunities on the Mobile App?
How do I create an account on the Mobile App?
How do I SignUp for more Shifts on the Mobile App?
How do I see other people in a Shift?
How do I block notifications for the Mobile App?
How do I edit Shift Reminders?
How do I edit my Profile on the Mobile App?
Mobile Training for Staff/Volunteers
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Shifts
What is a Shift?
How do I change the Shift Selection view?
Can I Filter Shifts by Tags?
How can I add My Shifts to a Calendar?
How do I Setup Google Calendar Sync?
How do I see my Schedule?/Booked Shifts?
What is the Preview Available Shifts on the Opportunity Public Page?
How do I filter/unfilter my Shifts when signing up?
What Timezone is the Shift Scheduled in?
Why aren't there any Shifts to pick right now?
How can I tell when a Shift is over?
Where can I go to see my future and upcoming Shifts?
Where can I go to see my Past Shifts?
Why can't I remove myself from a Shift?
How do I see the Shifts that are assigned to me?
How do I change the Shift I am Scheduled in?
What are Shift Conflicts?
Is there a limit to how many Shifts I can sign up for?
How do I signup for Shifts/Pick a Shift?
How to remove yourself from Shifts, Opportunities?
How do I confirm my Shifts?
Can I change my answer if I Confirm/Decline a Shift?
How to sign up for more Shifts on the Mobile App?
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Opportunities
How do I join an Opportunity?
How do I get to the Opportunity Sign Up Page?
How can I tell when an Opportunity is over?
Why can't I remove myself from the Opportunity?
Do I have to register with InitLive in order to work?
Why can't I see an Opportunity listed?
What is an Opportunity?
What Timezone is the Shift Scheduled in?
Where can I go to see Past Opportunities?
How do I search for new Opportunities?
Is there a Limit to the number of Opportunities I can signup to?
What is the Opportunity Page?
What does it mean when the Opportunity is marked as "Open"?
What does it mean when the Opportunity is marked as Full?
What does it mean when the Opportunity is marked as "Closed"?
Why can't I access/get into an Opportunity?
How do I remove myself from an Opportunity?
How do I register for an Opportunity?
Signup Opportunities
Edit Signup
My Opportunity Overview
What Is the "My Overview" tab?
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Groups
What is a Group?
How do I signup two/multiple people under one email?
How do I join a group?
How do I register a Group?
How do I sign up my Group to a Shift?
How do I remove myself from a Group?
How do I Check-in my Group?
How do I Check-in my Group?
See more
Availability
What if I am Unavailable for my Shifts?
What is an Availability Conflict?
General Availability
Hours Worked
How do I remove Hours Worked?
How do I Edit My Hours?
How do I submit Hours Worked for my group?
How do I see Hours Worked for a certain time period?
How do I know when my Manager has entered my Hours Worked?
How do I download My Hours Worked?
How do I Log Hours?
What is the My Hours Worked Tab?
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Organization
How do I remove myself from the Organization?
Can I be part of multiple Organizations?
What does it mean when the Organization is marked as 'Open'?
How do I get to the Organization Signup Page?
How do I find different Organizations to signup to?
What is the Organization Page?
How do I signup to the Organization?
What is the Organization Overview?
What does "Application Pending" mean in the Organization?
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Form Questions
What types of Files can I upload?
How do I upload a File?
Why are my Answers already populated on the Form?
How do I edit a Form Question Answer?
How do I edit a Form Question Answer?
What is a Template Question?
What is a required Form Question?
How come I cannot Submit my form?
What is a Form?
See more
Qualifications
How do I edit the Qualifications I am in?
How do I remove myself from a Qualification?
Is there a limit to the number of Qualifications I can Signup to?
How do I signup to a Qualification?
What is a Qualification?
See more
Roles
How do I remove myself from a Role?
How do I edit the Roles I am in?
What is a Scheduled Role?
Is there a limit to the number of Roles I can Signup to?
How do I signup to a Role?
What is a Role?
See more
Alerts & Notifications
How do I stop receiving text alerts about my shifts?
Tags
What are Opportunity and Shift Tags?
