Download Active Status Reports

Download Active Status reports to better understand how engaged volunteers are with your organization. See who is active and inactive, and keep an eye on trends. 

To determine whether a volunteer is active, Bloomerang Volunteer uses the time period you enter in the Active Contribution Status setting. You can change this time period.

You can download Active Status reports at the Organization level. You can also download an Active Status History log from a staff member's profile.

In this article:

High-Level Active Status Report

Download a high-level Active Contribution Status report for your organization. This report shows:

  • Turnover/Lapsed — Volunteers who became inactive because they were not assigned Hours Worked during the selected time period
  • Retained — Volunteers who were active at the start of the time period, and who stayed active because they were assigned Hours Worked
  • Re-engaged — Volunteers who were inactive at the start of the time period, but who became active because they were assigned Hours Worked
  • Disengaged — Volunteers who were inactive at the start of the time period, and who stayed inactive because they were not assigned Hours Worked during the selected time period

Before you download the report, you can select the time range for data: Total (all time), year, month, week, or day. You can also select whether to see numbers or percentages.

Example High-Level Active Status reports by month:

bv_reports_highlevelsummary_bymonth

bv_reports_activestatus_highlevel_monthly_percent

The high-level Active Status report shows data for only the time period you specify in the Active Contribution Status settings. You can temporarily change this time period to view data for a certain date range. For more information, view Change the Active Contribution Status Time Period

Deep-Level Active Status Logs

Download these deep-level Active Status logs for your organization:

  • All Logs (Timeline of Changes) — Volunteers whose contribution status changed during the selected time period. 
  • Only Disengaged — Volunteers who stayed inactive during the selected time period
  • Only Retained — Volunteers who stayed active during the selected time period
  • Only Re-engaged — Volunteers who became active during the selected time period
  • Only Turnovers/Lapsed — Volunteers who became inactive during the selected time period

Each deep-level log shows the volunteer’s name, email address, status, and date of the status change.

Example All Logs (Timeline of Changes) report:

bv_reports_deeplevel_all

The deep-level Active Status logs show data for only the time period you specify in the Active Contribution Status settings. You can temporarily change this time period to view data for a certain date range. For more information, view Change the Active Contribution Status Time Period. The Date filter in the Filter the Reports section does not apply to the deep-level logs. 

Download Active Status Reports and Logs

To download the high-level Active Status report and deep-level Active Status logs:

  1. Open your organization.
  2. Click Reports & Imports.
  3. Go to the Reports: Active Status section.
  4. Before you download the High-Level Summary Report, first select these settings:
    • Count or Percentage
    • Total by YearMonthWeek, or Day
  5. Before you download a Deep-Level Log, select what to view in the log:
    • All Logs (Timeline of Changes)
    • Only Turnovers (Became Inactive)
    • Only Retained (Stayed Active)
    • Only Revivals (Became Active)
    • Only Disengaged (Stayed Inactive)
  6. Click Download.
    A .CSV file downloads to your computer.

Download an Active Status History Log (Staff Profile)

You can download an Active Status History log for a staff member. This report shows when the staff member became active or inactive.

bv_report_profile

To download an Active Status History log:

  1. Open the staff member’s profile.
  2. Click Profile Details.
  3. Click Download.
  4. Select Active Status History Log.
    A .CSV file downloads to your computer.

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