Communications
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      1. Bloomerang Volunteer Knowledge Base
      2. Getting Started as an Administrator
      3. Communications

      Resubmit a Domain Authentication Request

      To use a sender address from your domain in Bloomerang Volunteer, you must first authenticate your domain. 

      After you start the authentication process, you can check the domain status to know whether authentication is complete. If the status is Pending, Expired, or Failed, you can resubmit the domain authentication request in Bloomerang Volunteer. 

      After you resubmit the domain authentication request, the clock resets to 72 hours. This means you have 72 hours to add the DKIM key to your domain’s DNS records. 

      Tip: The DKIM key always remains the same, even if the domain authentication request expires and you resubmit the request.

      To resubmit a domain for authentication:

      1. Go to your organization or opportunity settings.
      2. Click Email Communications.
      3. Click Authenticate Domains.
      4. Hover over the domain.
      5. Click Actions.
      6. To redownload the DKIM key, click Download .CSV. You can also click Copy Records, paste the key to a text file, and save the file.

        The DKIM key always remains the same. You don’t have to redownload the key if you already have a copy.
      7. Click OK.
      8. Click Resubmit Request. The status changes to Pending.
        vms_dkim_pending
      9. Add the DKIM key to your domain’s DNS settings. 

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