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All administrators can view waiver responses for organizations and opportunities. Admins with full access and read-only admins with export permissions can also download responses for custom question waivers from a volunteer’s profile for their records.
Important: If you might need a copy of a volunteer’s waiver response, we recommend downloading it now. When a volunteer deletes their Bloomerang Volunteer account or when an admin removes a volunteer from their organization, the volunteer's past signed waivers are permanently deleted and cannot be viewed or recovered.
In that case, you cannot view the volunteer’s past waiver signatures or download past waivers. However, you can still view whether the volunteer agreed to a past checkbox agreement waiver.
In this article:
Waiver Response PDFs
Downloading a waiver response creates a PDF on your device.
PDFs for signature waiver responses include:
- Organization or opportunity title
- Waiver text
- Waver State: Has accepted
- Signature
- Signee Full Name
- Actual Signee (Account), including name and email address
- Date Submitted, including date, time, and current user’s time zone
PDFs for checkbox agreement waiver responses include:
- Organization or opportunity title
- Waiver text
- Waiver State: Has accepted
- Customized Agreement Text (for example: “I agree.”)
- Full Name
- Actual (Account Submission), including name and email address
- Date Submitted, including date, time, and current user’s time zone
If a volunteer submitted the waiver, the PDF shows the volunteer’s name, signature, and account email address. If an admin agreed to or updated a waiver on behalf of a volunteer, the PDF shows the admin’s name, signature, and account email address.
Download Waiver Responses
When you go to download a waiver response from a volunteer’s profile, you might find that the system stored multiple versions of the waiver. To help you track volunteers’ responses, Bloomerang Volunteer saves and stores waiver responses each time:
- A volunteer accepts or submits a waiver agreement for the first time
- A volunteer edits their waiver response
- A volunteer edits and submits form questions for the organization or opportunity without changing their waiver response
- An admin submits a waiver agreement on behalf of a volunteer
- An admin edits a waiver response on behalf of a volunteer
Note: Each version of a waiver response includes the waiver text that the volunteer agreed to at the time of acceptance or submission.
To download a waiver response PDF:
- Select My Organizations.
- Select your organization.
- Select Volunteers.
- From the volunteer list, search for and select a volunteer.
- In the volunteer’s profile, select Custom Question Responses. By default, the volunteer’s responses for the organization appear.
- Select Organization-Level Responses or a specific opportunity from the drop-down list. You can also view a volunteer’s responses for individual opportunities by opening the volunteer’s opportunity profile within an opportunity.
Note: In the volunteer’s organization profile, only opportunities that the volunteer is signed up for appear on the Custom Question Responses tab. - Next to the waiver response, click Download.
- If the waiver has multiple versions due to volunteer or admin updates, a window appears. From the drop-down list, select the waiver submitted on the date and time you want, then click Download PDF.
A PDF of the waiver response downloads to your device.
Note: Waiver text appears in the language the volunteer agreed in. Document language, including headings and subtext, appears in the language that was active in the administrator’s profile when they downloaded the agreement.