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Getting Started as a Volunteer
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Getting Started as an Administrator
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Managing Your Organization (Administrator)
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Managing Your Opportunity (Administrator)
- Public Page
- Form Questions
- Signup Workflow / Recruitment
- Volunteers
- Opportunity Settings
- Roles
- Qualifications
- Venues & Locations
- Groups
- Availability
- Attendance Tracking
- Reports
- Languages & Translation
- Hours Worked / Service Time Tracking
- Tags
- Email Templates
- Personalization Fields
- Email Communications
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Managing Your Schedule (Administrator)
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Using the Mobile App (Administrator)
What are Volunteer Rostering Conflicts?
Availability Conflicts, Qualification Conflicts, Role Conflicts, Shift Conflicts, and Event Conflicts.
When a Volunteer is not the Best Match for a specific Shift, an alert icon displays beside their name. This is what we call a Conflict. There are five different kinds of Conflicts.
Availability Conflict
There are two reasons for an Availability Conflict:
- If a Volunteer has not filled in their availability.
- If a Volunteer has marked themselves as unavailable during the selected Shift time.
Qualification Conflict
A Qualification Conflict occurs when a Volunteer is missing one or more of the Qualifications needed for the selected Shift.
Role Conflict
A Role Conflict occurs when a Volunteer is missing one or more of the Roles needed for the selected Shift.
Shift Conflict
A Shift Conflict occurs when a Volunteer is already scheduled for a Shift during the same time period.
Event Conflict
An Event Conflict occurs when a Volunteer is scheduled for another Event during the same time as the currently selected Shift.
How do I see the details of a rostering conflict?
Click the conflict icon to show more information about the rostering conflict. This displays an explanation of all issues.