Account Settings
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      1. Bloomerang Volunteer Knowledge Base
      2. Getting Started as a Volunteer
      3. Account Settings

      Manage Your Account

      As a volunteer, you can update your personal information, contact information, or password. You can manage this information in your Bloomerang Volunteer account.

      To view or update your account information on the Bloomerang Volunteer mobile app, read How Do I Edit My Profile on the Mobile App?. 

      In this article:

      View Your Profile

      To view your profile:

      1. Log in to Bloomerang Volunteer at volunteer.bloomerang.co.

      2. At the top right of the navigation bar, click your profile icon.
        Profile icon in the navigation bar.

      3. Select Edit Profile. 
      4. Your profile page opens. View your account information in the Profile Details, Profile Contact, and Address sections.

      Edit Your Profile

      To edit your profile:

      1. Log in to Bloomerang Volunteer at volunteer.bloomerang.co.
      2. At the top right of the navigation bar, click your profile icon.
      3. Select Edit Profile. You can also click your name. 
      4. Make edits as needed based on the instructions in the next sections. You can:

      Upload a Profile Photo

      To add a photo to your profile:

      1. Click Upload Picture.
        Upload Picture button on the profile page.
      2. In the Profile Picture window, click Browse.
      3. Select an image from your device.

        Note: If the image you choose does not fit properly, you must edit the image outside of Bloomerang Volunteer.  
      4. In the Profile Picture window, adjust the picture’s position or size as needed.
      5. Click Save.

      Edit Profile Details

      1. In the Profile Details section, click Edit.
      2. Enter or update the appropriate information using the text boxes and drop-down lists. Only First Name and Last Name are required.
      3. Click Save Details.

      Note: Your preferred language appears in the Profile Details section but is not selected there. To edit your preferred language, read Manage Your Preferred Language.

      Edit Profile Contact

      1. In the Profile Contact section, click Edit.
      2. To update your email address, click Edit Username.

        Important        : Editing your email address changes your Bloomerang Volunteer username, which changes your login username to the new email address.
      3. To unsubscribe from emails, in the Email Preferences drop-down list, select Unsubscribed. To subscribe to emails, select Subscribed. 
      4. To change your password, click Edit Password. 
        1. Enter your current password.
        2. Enter and confirm your new password.

          Note: Passwords must contain at least 8 characters, 1 uppercase, 1 letter, 1 number, and 1 of these special characters:
          ! # $ % & ' " * + , - . / : ; < = > ? @ [ \ ] ^ _ ` { | } ~
        3. Click Save Password.
      5. (Optional) In the Mobile Phone Number text box, enter or update your mobile phone number. You can add periods, dashes, or spaces to separate each section of the phone number.

        Note: To make sure you get app notifications and other phone communications, we recommend following the E.164 international phone number standard:
        [+] [Country code] [Area code] [Subscriber number]
        For example, a United States phone number uses this format: +1 5554445555
      6. (Optional) Enter an emergency contact name or phone number. Use the same international standard format for phone numbers from Step 5.
      7. Click Save Details.

      Edit Your Address

      1. In the Address section, click Edit.
      2. Enter or update the appropriate information in the text boxes and the Country drop-down list.

      3. Click Save Details.

      Delete Your Account

      You can delete your own account, unless you are a primary manager for an opportunity.

      After you delete your account: 

      • You can no longer log in. 
      • The system removes you from all organizations, opportunities, and scheduled shifts. 
      • The system permanently deletes all data associated with your account, including availability and hours worked information. 

      Warning: If you have both a volunteer and an admin account, and you delete one of your accounts, your data is permanently deleted from both accounts. Deleted accounts or data cannot be restored.

      To permanently delete your account:

      1. Log in to Bloomerang Volunteer at volunteer.bloomerang.co.
      2. At the top right, click your profile icon.
      3. Select Edit Profile.

      4. Click Delete My Account.
        Upload Picture button on the profile page.

      5. When asked whether you are sure, type the word Delete and then click Delete.
        Your account is permanently deleted. No further action is required.

      If you try to log in to a deleted account, Bloomerang Volunteer prompts you to create a new account. If you use the same email address to create a new account, the account does not include your deleted data.

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