Availability Conflicts, Qualification Conflicts, Role Conflicts, Shift Conflicts and Event Conflicts.If a Staff member is not the Best Match for a specific Shift, an alert icon will display beside their name. This is what we call a “Conflict”. There are 5 different kinds of Conflicts;
- Availability Conflict
There are two types of Availability Conflicts. First, a conflict will display if Staff have not filled in their availability. Second, a conflict will display if Staff have marked themselves as unavailable during the selected Shift time.
- Qualification Conflict
When a Staff member is missing one or more of the Qualifications needed for the selected Shift.
- Role Conflict
When a Staff member is missing one or more of the Roles needed for the selected Shift.
- Shift Conflict
When a Staff member is already Scheduled in a Shift during the same time period.
- Event Conflict
When a Staff member is Scheduled in another Event during the same time as the currently selected Shift.
How do I see the details of a rostering conflict?
When you are looking for more information about the conflict, you can do so by clicking on the conflict Icon. This will pop up a screen with an explanation of all the issues.