Getting Started as an Administrator
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      2. Getting Started as an Administrator

      Submit Ideas on the Features Portal

      Vote for feature requests that other Bloomerang customers submitted. Or, submit a new idea.

      In this article:

      Create a Features Portal Account

      To use the Features Portal, you must create a Features Portal account. This account is not the same as your Bloomerang Volunteer account.

      To create a Features Portal account:

      1. On the Features Portal, click Log in / Sign up.
      2. Enter your email address.
      3. Click Next.
      4. Enter your first and last name.
      5. Click Sign up.
      6. The system sends you a verification email. In the body of the email, click Verify email address and create password.
        Screenshot of the verification email. Click "Verify email address and create password".
      7. Enter a new password.

      When you have set up a new password, go back to Bloomerang Volunteer to continue using the Features Portal.

      Vote for a Feature Request

      If an existing feature request is similar to an idea you would like to submit, vote for the existing request and add a comment if you want to provide more information. 

      To vote for a request:

      1. Click the Help icon Help icon, shaped like a question mark..
      2. From the menu that appears, select Feature suggestions.
      3. Click Search All Requests and type to search.
      4. Filter requests by category or status, and sort by trending, recent, or popular.
      5. Click Vote next to a feature request to quickly add support for it. To read more about a request, add comments, and vote, click the title of a request.

        Note: You have 25 votes available to use. You can manually remove a vote on a feature request to get a vote back. Votes are also returned to your total when a request you voted for has been fulfilled with a new feature in a Bloomerang product.

      Voting for a feature request automatically subscribes you to the request. You can click Subscribed on a feature request to remove the subscription.

      Submit a Feature Request

      Before you submit a feature request, search existing requests to make sure another customer hasn't submitted the same idea. If you don't see your idea in the All Requests list, submit a new feature request.

      To submit a feature request:

      1. Click the Help icon Help icon, shaped like a question mark..
      2. From the menu that appears, select Feature suggestions. 
      3. Click New Feature Request. 
      4. In the Submit Feature Request form, fill out the required fields.
      5. Feature request - Type your idea in a one-sentence summary.

        Note: If a similar feature request already exists it will display. Click the link to the existing request and then click Vote to add your support. If a similar request does not already exist, proceed to the next step.
      6. (Optional) Choose a category for this idea - Select a category that best fits your idea. For example, if you have an idea related to emails, choose Donor Communication for the category. 
      7. (Optional) Please add more details - Optionally, type additional details to explain your idea. Details will help us understand your idea and provide clarity to other users so they can vote for it. 
      8. What problem will this solve for you? - Type the problem you are attempting to solve with the feature request.
      9. Tell us who you are - Type your email address. If this is your first feature request, a confirmation email will be sent from support@aha.io to confirm your email, set a password, and finish your submission. View an example of the confirmation email in Figure 1.

        Tip: Confirm your email address and set up your account to get the most of the Features Portal. To view your feature requests, you must confirm your email address.
        Figure 1: Confirmation email example
        Screenshot of the verification email. Click "Verify email address and create password".
      10. Click Submit Feature Request. The next time you return to the Features Portal you can log in with your account to view the status of your feature requests, vote on other requests, or submit new requests.

      When you submit a feature request, you automatically vote for it and subscribe to it. Keep track of your activity in the following menu areas:

      • My feature requests — The feature requests you have submitted.
      • My votes — The feature requests you have voted for.
      • My subscriptions — Feature requests you have subscribed to.

      You can remove your vote (by clicking on the Vote button) and unsubscribe from updates (by clicking on the Subscribed button) on any feature request, even those that you have submitted.