Shift Supervisor Check-list

Use this page as a guide to help you carry out your Shift Supervisor tasks.

What kind of permissions do I have?

  • Responsible for a subset of Volunteers - ones that are you scheduled with. You must be scheduled in the shifts that you are responsible for. Your permissions only become available in the mobile app!
  • Ability to check-in and check-out Volunteers for their shifts.
  • You can send a broadcast to the Volunteers that you are responsible for and scheduled with. You can choose your recipients - is it all Volunteers in your Volunteer list? Is it to an individual via their Volunteer profile? View the filters in the “Send a Broadcast” tile of the mobile application to narrow down the list of recipients for your broadcast.
  • Access to Volunteer contact information - Phone number, email, emergency contact information. 
  • Access to Profile details - Visible tags, roles, form question answers, and qualifications.

Where can I check-in Volunteers?

  • Volunteer list tile - You can select any one of your Volunteers' profiles and check them in and out here. There is an additional check-in icon by their Volunteer profile.
  • Schedule Problems tile - if you do not have enough volunteers checked in for your current shift, you can always find the discrepancies, and correct them, from the “Schedule Problems” tile. It will display who isn’t currently checked in and allows you to check them in right there.
  • Lastly, in your Master Schedule tile, you’ll find the shifts that you are working and responsible for, and you will be provided with a list of the Volunteers with whom you will be working. You can always check-in or check-out your Volunteers here.

Tips

  • Always check the green arrows in the top right corner of the window you are in. They provide you with different options on each page which can greatly help you with your Shift Supervisor tasks.
  • In a Volunteer profile, clicking on any aspect of the contact information will allow you to carry out that action. If you select the Volunteer's phone number, it prompts you to make the phone call via your device to easily contact them.

Download this article as a print-out for your Shift Supervisors here!