How do I unlock my Account?

InitLive is now Bloomerang Volunteer—a new name, a new look, and a new integration. Bloomerang Volunteer works just like InitLive. You can do everything you always do, and in the same way.

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In the case that you have attempted to enter a username and password 20 times that was incorrect, your account will be locked until 2 am EST the following day. At that time you will be able to try entering your username and password again.

If you have locked your account and have a time sensitive matter and need to get into the system, contact supportvms@bloomerang.com during regular business hours to have your account unlocked. You will be required to provide some verification for your account in order to have it unlocked.

If you are having any issues, or you did not attempt to log into the system recently, please contact supportvms@bloomerang.com.