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  2. Using the Mobile App for Event Day

Check-in and Clock-in

What is check-in? What is clock-in? Who has the permission to do either?

Check-in vs Clock-in

A big part of using the InitLive mobile app on Event day is checking/clocking into Shifts or the Event itself. Check-in is the act of checking into the Event to show that the volunteer is present and available at the Venue. Clock-in is the act of clocking into individual Shifts at the Event. This shows whether or not the Volunteer has shown up for their particular Shift at the Event. This is useful information to have if, at any point, you have holes in the schedule to fill on Event day.

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Self Check-in vs Check-in Administrator

There are two ways to get checked/clocked in. If the Event manager has allowed Staff to clock themselves in, Staff members will be able to access the check-in tile in the Event page. If not, the Event Manager will have to appoint a Check-in Administrator who has the ability to check-in all Staff members. The Check-in Administrator Role becomes active once your Event has gone Live, and only has permissions in the mobile app. The Check-in Administrator has the ability to check staff in and out of the Event, and has access to the full staff list.

As a Check-in Administrator, the tile normally used to check yourself in and out is replaced with the 'Staff List' tile. Clicking on it will bring you to a list of all Staff. From that list, you can select who to check/clock in.

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Staff List - Check-In

When Event Check-in is enabled in the Attendance Settings, the Staff list will display a check-in icon beside each Staff member. Clicking the icon will check-in/out the associated Staff member. With bigger teams, it may be useful to use the green arrow button in the top right-hand side of the screen to filter your Staff list or search for a particular person to check-in/out.

Staff List - Clock-In

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If Shift Clock-in is enabled in the Event Attendance Settings, there will be no icon beside the individual Staff members. You will have to click on each Staff member you wish to clock in. From there, you have to select the calendar tab under their profile picture. This shows all of their scheduled Shifts. You can click on a similar icon to the Event check-in to clock the Staff member in/out of that particular Shift.