Why can't I update my Opportunity Time Zone?

Is the time zone in your Opportunity incorrect? We can help.

It is very important to ensure you are setting your time zone correctly when creating or copying an Opportunity. The time zone is connected to all Shifts and Schedules within the Opportunity and will have an influence on when Shift Reminders are sent and Shifts are identified as "current."

Timezone Screenshot

Because of the complicated nature of time zones, this isn't a setting that you can adjust on your own if it isn't set correctly upon creation of the Opportunity. If you require an update to your Opportunity time zone, please contact us at support@initlive.com and we will be happy to assist you.